The case of three ISOs – how an LSP achieved accreditation to three ISO standards

July 22, 2021 -
  July 22, 2021




THURSDAY, 22 JULY 16:00 – 17:00 CET

One of the most pressing questions around ISO implementation usually is, “What’s actually involved in getting ready for ISO certification, and how long will it take?”

In The Case of Three ISOs webinar, we hear about UK-based Marsolutions’ journey from ISO certification being just a glimmer in Commercial Director Phil Tennent’s eye through to implementation and certification – to ISO 17100 for translation services, ISO 18587 for machine translation post-editing and ISO 9001 for quality management. With all the ins and outs, and the highs and lows.

The case study will be followed by an introduction to ISO standards for language service companies and to ATC Certification by ATC CEO Raisa McNab, and Q&A for all the questions you have thought about but never thought to ask before!

Webinar topics

– Marsolutions three-ISO case study
– ISO standards for language service companies
– Introduction to ATC Certification
– Q&A


Phil Tennent is vice-chair of the Association of Translation Companies, one of the founding members of the EUATC, and a member of the association’s Business Support Committee. He has over 30 years of sales and international sales management experience, having held various senior positions with major corporate companies before embarking on his journey with Marsolutions.


Raisa McNab is CEO of the Association of Translation Companies and oversees its ISO Certification Service.

Raisa’s decade and a half at the coal face, as a production, quality and development manager at a busy LSP have given her a deep insight into the translation industry and the challenges it faces in a changing global landscape. Raisa holds an MA in Translation & Interpreting from her native Finland.

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